Media Assistant

This position description is intended to describe the general nature and level of work being
performed by people in this category. It is not intended to be an exhaustive list of all
responsibilities, duties and skills required of people in these positions.

Work Team:

Business

Reports To:

IT Lead

Position Classification:

Volunteer

Length of Service:

2+ Weeks

POSTION SUMMARY

The Media Assistant supports the Media Associate in providing Audio Visual (A/V) support and training to Holden staff and teaching faculty, recording, and editing teaching sessions, assisting with the development of the audio archive.

MAJOR FUNCTIONS

(principal duties and responsibilities; such as categories supported, staff size, volume managed, etc)

Specific responsibilities include but are not limited to the following:

Assist with audio and visual needs for day-to-day use and special events.
Resolve user issues in a positive and timely manner.
Assist with the set-up, recording, and broadcasting of teaching sessions during the summer months.
Edits and prepares recordings for audio archives and provides advice on needs for equipment replacement or repair.
Performs special project A/V or IT tasks under the direction of the Media Associate or IT Lead.

KNOWLEDGE AND SKILLS REQUIREMENTS

(position specifications; such as knowledge/education, skills, problem solving/decision making, risk/bottom line results, management responsibility – people and functions)

Specific knowledge and skills include but are not limited to the following:

Knowledge of skills in the use of recording technology, computers, and sound systems required.
Previous IT technical support experience with excellent troubleshooting skills
Skill in use of recording equipment, computers, and other AV-related equipment
Demonstrated customer service experience with the ability to interact positively with people at all levels
Patient, helpful, teaching approach to engage with users’ varying levels of technical knowledge
Proactive, does not wait for issues but checks in and anticipates event leaders needs
Excellent planning and organizational skills
Sound judgment, creativity, problem solving, flexibility, and decision-making abilities
Ability to actively shift priorities in a dynamic work environment

COMMUNITY EXPECTATIONS

(particular knowledge/skills related to client and/or agency needs)

Has enthusiasm for, and ability to work in, a remote wilderness setting.
Commits to work in ways that support and fulfill Holden Village’s Mission, Vision, and Values and commits to the terms of the Community of Practice Agreement.
Extends genuine hospitality to all Villagers and guests; Helps new staff and volunteers integrate into the community.
Upholds and works to further Holden Village values of diversity, equality, respect, sustainability, and spirituality as articulated in the Strategic Plan.
Undertakes Work of the Village including dish team, garbology, wood chaining, and stoking.
Abides by Holden Village’s Community Health Protocols and Practices.
Commits to staying up-do date on all required vaccinations.

COMPENSATION & BENEFITS

As a Short-Term Volunteer, you are eligible for the following benefits:

Food (three meals/day)
Housing & utilities
Free parking at Fields Point
Access to amazing hiking opportunities, community events, teaching sessions, art studios and other educational opportunities!